Hosting and Helpdesk

Hosting Platform

Adobe Business Catalyst Subscription


  • BRONZE

  • $15/month

  • Business Catalyst is Software as a Service (SAAS). Subscription can be acquired only through Adobe BC Partners
  • CRM - Customer Relationship Manager
  • Contact Forms
  • Site Analytics
  • In Browser Editing
  • SILVER

  • $25/month

  • Business Catalyst is Software as a Service (SAAS). Subscription can be acquired only through Adobe BC Partners
  • CRM, Blogging, Email Marketing
  • Email Marketing | Newsletters/month: 5,000
  • Blogging Engine | Media Mgt. & Event Booking
  • FAQ and News, Photo Galleries
  • Contact Forms
  • Site Analytics | In Browser Editing
  • GOLD

  • $50/month

  • Business Catalyst is Software as a Service (SAAS). Subscription can be acquired only through Adobe BC Partners
  • CRM, Blogging, Email Marketing, ECommerce and Analytics
  • Shopping Cart and Product Catalogs | Shipping and Payment Integration
  • Email Marketing | Newsletters/month: 10,000
  • Blogging Engine | Media Mgt. & Event Booking
  • FAQ and News, Photo Galleries
  • Custom Web Apps - Homepage Slider, Feautures, Staff - other easy add/edit content applications
  • Contact Forms
  • Site Analytics | In Browser Editing

The empowering benefit of using Adobe's platform is that with the integration of five main systems within one administration console, leverage your potential to maximize your web presence. The alternative to this integrated platform is to individually subscribe to these systems from a number of vendors and integrate them to work as one unit. This "merging of systems" approach requires more planning, higher combined expenses, increased development time, and additional (potentially avoidable) support needs. 

You have the opportunity and the potential to maximize the web for your business. With built-in analytics and reporting, you can better determine webpage effectiveness and your customer's interests. With event management, media managements, FAQs, email marketing, news update and other features, you can get the information to your customers. With social media integration, blogs, forums, contact forms, and comment fields, you can engage in meaningful conversation to better assist your customers and adapt to their needs. 


Helpdesk Services

*Additional services outside of the subscription parameters are on a per project basis pricing.

  • Update

  • $30/month

  • Routine content updating (blog post, minor text changes, minor add/remove content, etc.) = about 1 to 2 hours per month of content update services 
  • ($45-90 value)
  • 1-2 Content changes per month
  • Media Uploads, Image resizing
  • Text or Link Revisions
  • $49/month

  • Premium Package

    • Update and Enhance with a combined discount
    • ($90-$180 value)
      • 2 Content changes or add-ons per month
      • Media Uploads, Image resizing
      • Text or Link Revisions
      Basic Site Audit 
    • Title, Description, Keywords, and Heading revisions
    • Google + Bing sitemap submission
  •  
  • Enhance

  • $30/month

    • Introductory search engine optimization and marketing = about 1 to 2 hours per month of site enhancement services
    • ($45-90 value)
    • Basic Site Audit 
    • Title, Description, Keywords, and Heading revisions
    • Google + Bing sitemap submission
  •  

With a retainer based plan for helpdesk services, you can be free to focus on your business. Simply email the requests made with the content, and we will take care of updating your site for you. 

Retainer subscription services are not pro-rated, non-refundable, and do not accrue, Each month, the counter starts new. Additional time charge does not begin until after each month's allotted time. Additional time above monthly content rate is charged at $45/hour (rounded up to the nearest hour) or without an "Update" subscription.

Subscription Specifications

System limits

Administrative Users 3
Internal Email Accounts 10
Storage Capacity 1GB
Site Traffic Bandwidth 1TB/month
Email Marketing Newsletters 10,000/month
SMS Web Form Notifications 10/month

Subscription Upgrades

Monthly allocation of email newsletters, SMS notifications, administrators, traffic quota, disc space and email addresses expire at the end of each month (based on your current hosting plan). Additional allocations can be purchased on an annual basis if and when required (see below).

  • Additional 1 User $5/month (includes 10 additional email addresses)
  • Additional 5 Users $20/month (20 additional email addresses)
  • Extra Storage Space $10/1GB per annum (charged annually)
  • Extra SMS $10/month per additional 50 SMS (charged monthly)
  • Excess Traffic charged at $1/1GB (first 1TB free)
  • Extra Newsletter Credits (purchased as a once-off & valid for use up to 12 months from the date of purchase):
  • 1,000 @ $15
  • 5,000 @ $60
  • 10,000 @ $100
  • 25,000 @ $200
  • 40,000 @ $300
  • 65,000 @ $400
  • 90,000 @ $500
  • 190,000 @ $700
Contact Details

By Contact Form:

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